Personal care
Showering, dressing, grooming and medication prompts, delivered with dignity and no rush.
Registered NDIS provider
Support that growsaround your life
Wattle & Way brings warm, consistent in-home and community supports to NDIS participants, older Australians and family carers across Melbourne.
7 days
Support available every week
24 hrs
Typical response to new enquiries
96%
Participants keep the same worker
12 yrs
Supporting Melbourne families
What we do
Practical supports, delivered gently
Mix and match anything below. Supports can run once, for a season, or every week of the year — and they flex as your plan does.
Daily living at home
Cleaning, cooking, laundry, shopping and the small jobs that keep a home running well.
Respite & short stays
Planned or emergency respite so family carers can rest, work or simply breathe.
Community access
Transport and side-by-side support for appointments, classes, sport and social plans.
Social & companionship
A regular face for a coffee, a walk or a hobby — connection is a support too.
Support coordination
We read the plan, chase the providers and translate the jargon into plain English.
How it works
Four unhurried steps
No call centres, no waiting lists for a first conversation. You speak to the same coordinator who will look after your plan.
- 1Say helloA relaxed 15-minute call. No referral, no forms, no pressure to sign anything.
- 2Map the weekWe shape supports around your goals, funding and the routine you already like.
- 3Meet your workerWe match on personality first, then adjust freely until the fit feels right.
- 4Keep checking inA coordinator who answers the phone and reviews your plan as life changes.
About us
A small team, on purpose
Wattle & Way is family owned. We stay deliberately small so coordinators know every participant by name and every worker by strength — because good care is a relationship, not a roster line.
We are registered against the NDIS Practice Standards and can manage a whole package, including support coordination, or simply fill the gaps another provider cannot cover.
- NDIS registered & audited
- Screened, trained support workers
- Choice and control stays with you
- Plain-language plan reporting
Coverage
Greater Melbourne, from Werribee to Pakenham
Availability
Seven days, including short-notice cover
Plan types
Self, plan and NDIA managed all welcome
Ages
Children, adults and older Australians
Stories
Care is judged by the people living it
Same two workers for three years. That consistency completely changed how my son manages his week.
Mum came home from hospital on a Friday and personal care started Sunday. Nothing felt clinical.
They explained my plan in words I actually understood, then built the roster around my shifts.
Careers
Work where your care is noticed
Consistent placements, rosters built around your study or family, paid training and a coordinator who picks up the phone.
Send your resumeDisability Support WorkerCasual / part time · Melbourne wide
Personal Care AttendantCasual · South-east suburbs
Support CoordinatorFull time · Hybrid
Let's talk about your week
Tell us what you need and we'll tell you honestly whether we're the right fit. Enquiries answered within one business day.